Once upon a time in the kingdom of Aquatread...
do you really want to know what I see?
Published on November 16, 2004 By LadyCleve In Life Journals
I am an insightful person. I don't say this to brag, but rather as a preface to this article. I was always the person that kids (and then adults) came to when they needed someone to talk to, even if they wouldn't talk to me otherwise. I've heard alot of things. Between this experience and the gift I've been blessed with, I am very good at reading people. I see what people do, I hear what they say, and more than likely I can understand why, even if they don't realize it themselves. This is helpful when people come to me to listen and/or get advice. It is frustrating when I see and understand something and can do nothing about it. And sometimes.......................sometimes it just makes me sad.

With the two jobs I have right now, I see alot. What do I do? For those who haven't read my previous articles and picked up on it, I am 1) a substitute teacher and 2) a pizza delivery driver. In both jobs I see people at their worst, but I had not seen the connection between the two clearly until Friday night.

As a substitute teacher, I deal with children who are typically pulling out all the stops, thinking they can get away with murder (or close to it!) because their regular classroom teacher is out. This does tend to happen, but Friday I was subbing for a friend of mine. 5th Grade general music, and 6th Grade Choir. Important information for the kids: 1--I am a friend of their teacher (and neighbor) and not just any sub, and 2--because of my background in music, I actually get to rehearse the music with them (no video). I know that it's normal for kids to act differently with a sub than with their regular teacher, because I did it too, except when my Mom was my sub, and I was always the first person to get in trouble. I remember alot of the things that my friends, classmates, and I did. We Were Not This Bad!!! For the most part, I enjoyed the day, but I left school that afternoon full of confusion, not understanding why these kids were acting the way they were.

I went home.


I changed clothes.


I went to work.


I delivered pizzas.


I got out of the car and walked up to the trailer. The platform at the top of the steps was so narrow that the door could not open fully if it was occupied, so I climbed only part way up the rickety wooden steps and reached forward to knock on the door. It opens, and a youngish man with a military haircut looks out to see me, then walks off. After a minute or so, a heavyset woman in leggings and stretched out shirt comes over, takes the pizza and hands me a check. She ignores my attempts at polite conversation, shuts the storm door and turns away from me. I had just started to move when I heard the murmur of a child's voice followed by her reply, "Yeah, she was pretty fat, wasn't she?" Stunned, I walked back to my car, where I buckled my seat belt, started the engine, turned on the dome light, and looked at the check...................it was written for $1 less than the total for the order.



I began to understand.


I guess I was not supposed to be able to hear her through the 1/2" thick plexiglass of the stormdoor, not with her facing away from me. I guess I was not supposed to be upset that not only was I not getting a tip but was having to pay for a dollar of her order. I guess I'm not supposed to be bothered by the people I see every day who are rude, bitchy misers.

I have tried to remain positive, to provide a good example, to shine like a beacon on a hill. I will still do that, but don't expect anything extra anymore. I will not spit in your food or put anything else gross in it. I will keep you on my personal list as a NTSB (Non-Tipping Scum Bag), and try to pass you off to other drivers instead of delivering your order. You may not like the service you receive from these disgruntled people who refer to anyone tipping under a certain amount as a f**king c**ksucker and who do not share my qualms about adding seasoning to your food. And I won't blackmail you, either, although I could.

You order pizza when you don't feel like going out, when you're sick....................you don't dress up for me......................sometimes you don't dress at all. When you open the door I can smell the burnt offerings of your attempt at dinner...................I smell sex, and your spouse is obviously not the one with you........................I smell the liquor you've been soaking in..........................and the pot you've been smoking. I see you when you're tired, I see you when you're angry, I see you when you're self-righteous, I see you when you're sad and crying. I see you when you're partying, and I see you when you're alone. I see you when you don't want to be seen by anyone you know. I see you when you're generous..............................and I see you when you're cheap! I see you treat me in ways you would never treat a friend, and your children see it too.

Your children see the way you act, the way you talk to/about me, and they think it's okay. They learn to treat me like that, and then it grows. They treat the waiter at the restaurant like that, then the cashier at the store, then the cafeteria worker at school, the aide, the substitute teacher, then their classroom teacher, the principal, and finally, YOU. By the time this behavior spreads to their relationship with you, it has most likely been so ingrained that it will take a miracle (or a lot of discipline/counseling) to stop, reverse, and change.

The next time I come to your door, think before you open it.
"

Comments
on Nov 16, 2004
This was an incredible article, LadyCleve. Wow. This is one of the things that is very important to me . . . I want my children to learn that we treat all people with kindness and openly show our gratitude when they do something for us. I would never think of being so hateful to anyone delivering something I wanted right to my door . . . pizza, mail, flowers, what have you. That's horrid.

I had not considered it, but people in those types of jobs really do see people "at their worst." I can remember many times when I've answered the door to get my pizza in a T-shirt and sweats with crazy hair, with a child in nothing but shorts and a dirty face clinging to my leg. Not looking or feeling good is no excuse for such hatefulness, though.

Did the woman mistakenly write her check for too little, or was it intentional?

You are angel for putting up with such things!

As a side note, what is an appropriate tip for a delivery person? I know that some places include a delivery fee and some do not, but I generally tip about $2. Is this too low?
on Nov 16, 2004
So what is the minimum tip to not get boogers on your pizza? I just am wondering. I am a nice and friendly person. And I must say that my pizza delivery person isn't very friendly. Maybe I don't tip enough or maybe that's just his personality. I don't know. I do tip but not huge. The only people that I get irritated with are door to door sales people who will not take no for an answer and I have to be short with them to get them to move on.
on Nov 17, 2004
Thank you, Wahine. I've been sitting on this for several days and finally just had to get it out.

As for tipping, I'm planning another blog, but I have no idea when, so for now.......................

$2 is about average. There are alot of factors, such as where you live, how far the driver is going, the amount of your order, local cost of living, etc., but it's mostly just up to you. As long as you do tip and do it consistently, you will be a good customer. The ones I detest are when I drive way out in the country (10 miles one way), the order comes to 19.98, and they hand me a $20 bill and tell me to keep the change!
on Nov 17, 2004
Great article, and I must say that you are (sadly) right on! It's kind of scary, how little consideration people seem to have for each other any more. (Oh, I sound like an old person, but I can't help it.) This was an excellent illustration of how things come full circle - or at least how the apple doesn't fall far from the tree. Thought-provoking and touching all at once.
on Nov 17, 2004
I loved this article really. You are so right about how people behave sometimes. Just because you are not part of their relations doesnt mean they should treat you like shit.

Politeness has long gone. Where are our manners gone? Where are the please and thank yous?

It is sad but true, and we should all do something about it.
on Nov 17, 2004
My mother used to say something along the lines of 'a smile and a thankyou don't cost you anything but mean so much to those you give them to'... I am still surprised by the reaction I get when I say please, thank you, may I etc. Most folk, especially those who deal with the general public everyday, seem almost shocked. It is such a sad reflection of the way things are when a little common courtesy is looked upon as a rarity. Hey, I guess this means it is no longer common...

*small wattage light bulb goes on*

How's this for an idea: we actually start telling everyone we know that common courtesy is 'in' and all the celebraties and pop stars are embracing it. Maybe by making it 'cool' it will become standard practice again.

Just an idea...
on Nov 17, 2004
People like this make we want to scream.
I live in the UK and see this kind of attitude all the time these days. I dunno whether I'm just getting more grouchy as time goes by, or whether I just notice it more, but I swear people these days have worse and worse attitudes.
A nice example is when I drive to work. I drive along a single-lane back road where cars have to stop at the sides of the road to let each other past. Many drivers are perfectly polite, but almost half of them show no manners at all. You let them through, and they sail past with a blank look on their faces, don't even look at you, never mind thank you.
And yes, kids these days seem to be growing steadily more obnoxious. For the first time ever, a few days ago I gave one kid a mouthful of abuse as he rode his bike (without lights) at high speed out of a pitch-black alleyway and almost hit me as I was carrying a boxload of stuff along the path outside my flat (apartment). No apologies, and I'm sure I heard him swear at me as he went past. I can't remember exactly what I shouted after him, but he just ignored it and rode on. I wouldn't of dreamed of acting like that at his age.
on Nov 17, 2004
Hamster 311, dynamaso, jompingbeeen, thank you for your comments. Island gurl, Merci beaucoup!

Consideration, politeness, courtesy, manners..................all of these things seem to be fading away in our cultures. I think it is very sad and very scary, and to me it boils down to
I wouldn't of dreamed of acting like that at his age.


Even the kids I grew up with that were considered bad or wild would be considered normal or good now (most of them), and I graduated less than 10 years ago! That's what scares me. If things have changed so much in 10-15 years, how much worse is it going to get?

dynamaso, you have a wonderful idea, If we could get the heads of most of our "stars" out of their butts, maybe it would work.........
on Nov 17, 2004
Having been a slave to the service industry for about 8 years (I have thankfully escaped now - but probably not for much longer :sniff! I know only too well what you speak of. I've not delivered pizzas, but I've been a McDonald's slave, a waitress and a sales assistant, amongst others. People who simply look straight through you, ignoring the fact that you are nice enough - and nicer than most service industry people - to look you directly in the eye and ask how their day has been were my pet hate. I began having a conversation with myself to get my point across.

'Hiya. How are you today?' (Accompanied by a huge smile)
'....'
'I'm fine. Thanks so much for asking. Enjoying the weather?'
'....' (Accompanied, now, by furious glare)
'Yeah, me too. That will be X amount of dollars'
'....' (Accompanied by downward, embarrassed look)
'And there's your change. You have a great day!'
'.....' (Accompanied either by disgruntled mutterings or a silent slink away)
'Thanks! I will! NEXT!'

Worked everytime. I even managed to turn some arsehole regulars around by doing this, although they may have simply thought that I was totally mad.

The people who really annoyed me, however, were the professionals. They would have most probably worked an equally shitty job in their time at uni, which should have developed some form of compassion for the lowly staff of the businesses they frequent. Instead they treat you like their personal lacky when all you ask is for them to be polite. I'll get you your coffee/ Big Mac/ Newspaper and do it happily if you just surrender a smile. Yes, I am paid to do this job, but I am also a human being and deserve to be treated respectfully regardless of my social status. My grandmother always said that you can tell that someone has true class when they treat the street sweeper with the same courtesy they'd pay the Queen.

Anyway - sorry about that. It appears that I went off on one. Great article! Don't let the turkies get you down!

Suz xxx
on Nov 17, 2004
Lady C, You earned an insightful on this one. In my late teaching days, I did a lot of sub teaching. It was always so much more difficult than straight teaching. I retired about three times and now only teach on Fridays to 6th graders who come to learn the Bible. I have to say my eight students are some of the best youngsters I have ever met. Evidently, their parents are very different from the one who shortchanged you. They never leave without wishing me a good weekend. They listen, they participate, and they are eager to learn. I wish that you would only come across people like this but that is not how things are.

I admire that you could have your revenge in so many apt ways...but you don't. That is what separates you from the insensitive people you serve.
on Nov 18, 2004
it's not even the not tipping, it's annoying if you've done a good job, but no biggie, it's the flat out rudeness you run into.
on Nov 18, 2004
De rien Lady Cleve